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We love to hear all about your experience with us, and we really appreciate your feedback. Here’s what a few of you have to say.
Thanks to the team at SHACK in Sydney. I ended up changing my mind a few times about a piece of furniture I purchased online and the team were incredibly patient and flexible. We opted to collect the cabinet from SHACK’s warehouse in Botany and the team were mega organised and had a strict COVID plan in place. We felt safe and supported. I would definitely purchase furniture from SHACK again.
Amazing table – it was a challenging decision to buy something worth that much online sight unseen but the quality and finish was beyond expectation.
Cannot recommend this company enough. Fastest delivery time ever (two days). Delivery came in, assembled beautiful parquetry table and four beautiful chairs to match, tidied up and left.
Totally professional, 💯 completely satisfied (plus gorgeous furniture )!
The phone was picked up by a live person and was given excellent service, not just then but throughout my journey. Sent all the information quickly and in my visit to the warehouse personal service without being pestered. Even better next day delivery. And love my Chinese cabinet. Thank you to all.
Purchased two Capri entertainment units and absolutely love them! The purchase was made over the phone and was so easy. I was told that the cupboards were due in a couple of weeks to the warehouse. I had a call literally two days later to say that they had arrived! Delivery was the same week! Amazing service! Everyone from the sales to the delivery were so pleasant and helpful. Such a nice change! I am over the moon with my purchase and will definitely be buying more from Shack!
Excellent service and kept us up to date with our delivery in Melbourne. We had already bought a significant amount of furniture in Sydney. A great company to buy from and quality affordable furniture.
The process from start to finish was a simple, efficient and everyone we dealt with along the way was great. Ordered in store, delivered within a few days and a nice little gift of honey from the Hunter 🙂
Love the chairs, great child friendly fabric and good quality. Very happy with our purchase.
Great store with lovely furniture, the staff were pleasant and were very knowledgeable about the products they sell.
The table we purchased was extremely large which posses a challenge getting it up the staircase, the delivery guys did a great job, with a smile. Overall couldn’t be happier.
I have purchased from Shack frequently since 2014.
They deliver superb and honest service which is most valuable in todays market for all customers.
I have only good things to say about my experience with Shack.
Thank you for your service
These guys have an outstanding quality to price factor. The customer service is great, staff is helpful and flexible. And last but not least, I like the fact all the furniture they have are solid wooden made.
I bought the CAPRI Large Extension Table and received excellent customer service from the SHACK Moore Park team. The table was delivered quickly and carefully assembled without any issues. The table is very sturdy even when fully extended and looks great in a Hamptons style setting. The extension mechanisms are of a high quality – I’d been looking for an extension table for a while and this table has the best and smoothest mechanisms by far. Highly recommend SHACK and this table!