Can't find what you are looking for? Contact one of our stores and our friendly staff will be happy to help you out.
We are committed to ensuring your shopping experience with us is enjoyable. Please check all product details, measurements & photos before going ahead with your purchase. If you change your mind about your purchase, we do not offer exchanges and refunds. If you have any questions or need help with your purchase please email firstname.lastname@example.org
We take special care in packaging your orders to protect them during transit. In the unfortunate circumstance where an item has arrived damaged, faulty or broken please contact us and once verified we will help arrange a replacement or repair for you.
We recommend your homeware returns be sent via registered post so you have a tracking service as we cannot guarantee the safety of items being returned and cannot accept responsibility for items until we have received them.
All replacements will be re-sent via Australia Post’s Parcel Post service free of charge once we have received your returned items. To return an item:
Please email us at email@example.com with photos of the damage or fault and we will respond as soon as possible with advice regarding the damage and a possible replacement.
Our online operations are run from our warehouse in Banksmeadow, Sydney, so unfortunately damaged or faulty items cannot be returned to one of our stores.