As a family business, the health and safety of all our customers and staff is our number one priority. Under advice from the Australian Government, our three Sydney store locations and Banksmeadow warehouse and outlet currently remain open for business.
We will continue to take precautions and ensure our beautiful showrooms are clean and our team is ready to provide you with the same high level of customer service you have come to know and love from SHACK.
All our showroom, warehouse, outlet, logistical and delivery staff are adhering to the guidelines as recommended by the World Health Organisation and Australian Government to help slow the spread of COVID-19. These measures include increasing our cleaning and sanitising procedures and practising social distancing to ensure we provide a safe environment in-store, at our warehouse and upon delivery.
If you would prefer not to visit us in-store, we are more than happy to assist you in other ways:
Need to see a piece up close and personal? Call one of our three stores and we can arrange a Face-time video call for a tour and consultation. Our stores also will continue to take orders over the phone for your convenience.
Visit our warehouse outlet
Conveniently attached to our logistics warehouse in Banksmeadow, our warehouse outlet continues to remain open to the general public from Monday – Friday, 10am-4pm. Visit our showroom for heavily discounted decor, ex-display, discontinued lines and clearance furniture. Click here for address.
Deliveries & collections
Our warehouse is open and stocked with our quality furniture. We are continuing to receive new stock in and are fulfilling orders weekly for our customers. Our lead times for delivery remain unchanged and our logistics team will be in touch as soon as your furniture arrives. For furniture collections, contact your nearest store to make an appointment and for any scheduled delivery, contact our Logistics team on 0451 519 070.
Explore our website
Enjoy exploring our entire range of solid mango wood furniture, extension dining tables, Antique Chinese and Hamptons style collections from home. Submit a product enquiry online and our team will get back to you via email in a timely manner.
We thank you all for your ongoing support during this challenging time. We are all in this together and we wish you and your families good health.